Whether it is an initial Implementation or day-to-day operations support or applications upgrade, our Support team provided high quality support each and every time. At Clientis-S3G, we go the extra mile to serve our clients
With our Software Maintenance & Support program, our clients are provided with the following advantages:
- Direct access to Industry experienced professionals
- Personalized service from trusted, knowledgeable specialists
- Flexible support options
- Timely problem resolution
- Emergency 24x7 or 8x5 Production Support
- Annual Maintenance
Annual Maintenance Program
We recognize the importance of providing thorough production support for the Supply Chain applications. Our annual maintenance program helps to ensure long-term support and uninterrupted operations. Maintenance begins immediately upon purchase of the annual maintenance program and continues for a period of 12 months, at which time annual maintenance should be renewed. We guarantee a 24-hour and 7 days a week support.
Our dedicated data center is located in Atlanta, GA with staff to provide 24/7 Production support services. The data center is full-fledged equipped with advanced systems including in house IBM AS/400 systems
Dedicated Data Center Located in Atlanta, GA.
(Our infrastructure comprises of In-house I-Series)